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Frequently asked question
What is an eSIM?
An eSIM is a digital SIM card that is built into your device, allowing you to activate a mobile network plan without needing a physical SIM card.
How do I activate my eSIM?
After purchasing an eSIM plan, you will receive a QR code. Simply scan the code using your device, and follow the instructions to activate the eSIM.
Is my device compatible with eSIM?
Most modern smartphones, tablets, and smartwatches support eSIM. Check our compatibility list on the website or refer to your device’s user manual to confirm.
Can I switch between eSIM profiles?
Yes, many devices support Dual SIM functionality, allowing you to use both a physical SIM and an eSIM simultaneously.
How do I remove or deactivate my eSIM?
To deactivate or remove an eSIM, go to your phone’s
How secure is an eSIM?
eSIM technology is secure and encrypted, offering better protection against SIM swap fraud. Your eSIM cannot be physically removed, making it safer than traditional SIM cards.
