How to install your eSIM

It takes about two minutes. Install your eSIM on Wi-Fi, and switch it on when you arrive at your destination. Your QR code and activation details are in your account and in your confirmation email.

Before you start

  • Your phone must support eSIM and be network-unlocked. Check your device.
  • Connect to a stable Wi-Fi network (you need internet to download the eSIM).
  • Keep your normal SIM in place if you want to keep your number for calls and texts.
  • Each QR code installs once. Don't delete the eSIM from your phone after installing it.
  • Never share your QR code or activation details publicly.

iPhone

  1. 1Open Settings → Cellular (or Mobile Data) → Add eSIM.
  2. 2Choose Use QR Code and scan the QR code from your account or email (open it on another screen, or print it).
  3. 3Follow the prompts and give the new line a label, for example "Travel".
  4. 4Set the new line for Cellular Data. When you land, turn on Data Roaming for the eSIM line.

iOS 17.4 or later: on your iPhone you can also tap the Quick Install link in your account or email, and Apple's install screen opens directly.

Android

  1. 1Open Settings → Network & internet → SIMs (on Samsung: Connections → SIM manager).
  2. 2Tap Add eSIM (or Add SIM), then choose Scan QR code.
  3. 3Scan the QR code from your account or email, then confirm the download.
  4. 4Select the new eSIM for mobile data, and turn on Data roaming for it when you arrive.

Menu names vary by brand and Android version.

Can't scan the QR code? Install manually

  1. 1In the same Add eSIM screen, choose Enter details manually.
  2. 2Enter the SM-DP+ address and the Activation code from your account or email.
  3. 3Confirm and finish the installation.

Activation and validity

Follow the activation instructions of your plan to avoid using your data too early. For most plans the validity period starts when your eSIM first connects to a network at your destination, not when you install it. Install it before you travel, and turn on the eSIM line when you arrive.

No internet after installing?

  • Make sure the eSIM line is selected for Cellular/Mobile Data, and that Data Roaming is on for that line.
  • Restart your phone and wait a minute for the network to appear.
  • Check that you are in the country your plan covers.
  • Still stuck? Contact us at support@esimsafar.com or through the contact page.